Our Approach: What is Custom Care?
Custom Care is about building relationships with clients that will last the lifetime of your home. We are proud of the longstanding service we have provided for many of the area’s beautiful homes and appreciate the many referrals we receive from our Custom Care family. Our team is friendly, professional and master craftsmen with decades of experience on the South Shore of MA. As a valued client, our goal is not just a job well done, it’s also confidence that should other projects or needs come up down the road, you know immediately who to call.
We take the time to meet with our customers in person to best understand your goals, taste, budget and the timeline of each project. As we work through completion we update our clients regularly regarding progress, timeline, any unexpected factors or complications as well as any pleasant surprises! Our friendly and professional crews are respectful guests in your home and are happy to complete any other repairs while on the jobsite (or even just a hand with the groceries!), just let our foreman know and we are pleased to help.
We also take care of the back end of project coordination, ensuring supplies arrive on time and other potential delays are averted by our decades of experience and overall facilitation of the process.
- Responsive customer care
- Coordination of vendor services
- Project management
- Inspections and proposals